QUESTIONS TO ASK YOUR ARBORIST
These are questions we are commonly asked, as well as some that we recommend asking any arborist you are considering working with. Please contact us directly if you cannot find an answer to your question.
DOES MY QUOTE INCLUDE CLEAN UP?
Unless otherwise specified, our quotes always include removal of all wood and debris and a full clean up. We do offer alternative options (leaving firewood sized rounds, leaving brush on site if in a wooded area, etc) to reduce cost to you, if this is your preference.
WHAT IS THE DIFFERENCE BETWEEN A FREE ESTIMATE AND A PAID CONSULTATION?
Both options include a formal written quote, emailed to you after our visit to the property.
We offer free estimates to anyone who is flexible about scheduling. This means typically that we will come by when we are in your area, texting or calling ahead to give a heads up (we do our best to catch you in person if possible). But if either we or you are busy, we can get enough information to look at your trees on our own and follow up with your quote.
A paid consultation ($125) simply guarantees you an hour of our time, scheduled in advance, walking the property with you and answering any questions. This is also a great option for realtors looking to get a general assessment of the trees and tree risk before purchase/sale, or anyone in the planning process for building a home who wants to ensure protection for their key trees during construction.
WILL YOU LEAVE SPIKE/SPUR WOUNDS IN MY TREES?
No. We only use climbing spurs for full removals, never when we are pruning a tree. Pruning with spurs is an outdated practice, leaving wounds in your tree which can increase the likelihood of pests and disease. Always ask your arborist if they follow current ANSI pruning standards, and if they will be pruning without the use of climbing spurs.
DO I NEED TO BE HOME ON THE DAY(S) OF THE WORK?
No. You do not necessarily need to be home while we are working on your trees, although we understand if you'd like to be.
ARE YOU INSURED?
Yes. We are fully insured and can provide proof of insurance upon request.
WHAT IS YOUR SERVICE AREA?
We are based out of Chapel Hill, NC and we typically serve areas within 30 minutes. This includes Carrboro, Durham, Pittsboro, Hillsborough, Apex, Graham, Saxapahaw, and parts of other nearby towns. You can always contact us directly to check about your address!
CAN YOU HELP WITH A PEST OR DISEASE PROBLEM?
Absolutely! If you are concerned that you may have a tree health problem of any kind, we'd be happy to help diagnose the issue and guide you towards options for next steps.